Promotional and Informative
Messages and Music On Hold
Professional Voice-over Talent for Phone Messages:
> Main Greeting > Auto Attendant > Voicemail
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Promotional and Informative Messages and Music On Hold Professional Voice-over Talent for Phone Messages: > Main Greeting > Auto Attendant > Voicemail |
TESTIMONIALS
Many of the following testimonials can also be read in a full, larger size, on letterhead from each customer.
Just click on the link provided and it should give you the option of opening it up in Adobe Acrobat and even saving it.
(Feel free to print any of these out, should you need to give a presentation to a decision-maker for this service).
From a DENTAL OFFICE: December 15, 2010 http://www.divshare.com/direct/14622816-b85.pdf
"We contacted Michelle Rowe of “Custom On-Hold Promotions” by MINOWA VOICE-OVERS to add new information to our existing message on-hold production, which she had produced in 2005. New Castle Dental had added several new services to our dental care practice, such as sedation dentistry, Cerec-single visit crowns, and soft-tissue laser. For our new dental services, we sent the information about each one on a separate sheet, to be produced as ‘AD’-ONS. The process of updating our custom messages and music on-hold was simple and straightforward. Michelle emailed us our most current on-hold script so that we could make deletions or additions to our existing messages right into the script that are clearly seen. Michelle reviewed the information and made some minor changes, keeping the copy in line with “writing for the ear.”
The result was great and the sound quality is excellent. Our new ON-HOLD messages are extremely informative to our patients. After patients are on hold in our office, they often ask us about the services they have heard about while on hold.
We also upgraded from a CD Download On-Hold System to a newer USB Flash Drive MP3 On-Hold System. We now have several MP3s playing on hold: a combination of our existing, main, overview information about the dental practice and our newer services. With this newest, cutting-edge USB Flash Drive MP3 On-Hold System, any one of these MP3 audio files can be easily replaced or removed, as needed, if no longer valid or if a revision is needed, without effecting any of the other MP3s playing on-hold! Any completely new messages we need in the future can be produced as an ‘AD’-ON, emailed to us as an MP3 file, then easily transferred on to the USB Flash Drive from the computer. The final step is simply walking the flash drive card over to the on-hold unit and inserting it into the front-load slot. It’s that easy.
Our office would definitely recommend Michelle Rowe for any of your “ON-HOLD” needs."
The result was great and the sound quality is excellent. Our new ON-HOLD messages are extremely informative to our patients. After patients are on hold in our office, they often ask us about the services they have heard about while on hold.
We also upgraded from a CD Download On-Hold System to a newer USB Flash Drive MP3 On-Hold System. We now have several MP3s playing on hold: a combination of our existing, main, overview information about the dental practice and our newer services. With this newest, cutting-edge USB Flash Drive MP3 On-Hold System, any one of these MP3 audio files can be easily replaced or removed, as needed, if no longer valid or if a revision is needed, without effecting any of the other MP3s playing on-hold! Any completely new messages we need in the future can be produced as an ‘AD’-ON, emailed to us as an MP3 file, then easily transferred on to the USB Flash Drive from the computer. The final step is simply walking the flash drive card over to the on-hold unit and inserting it into the front-load slot. It’s that easy.
Our office would definitely recommend Michelle Rowe for any of your “ON-HOLD” needs."
Kathy Manuel, Office Manager
New Castle Dental Associates
New Castle, Delaware
New Castle Dental Associates
New Castle, Delaware
______________________________________________________________________________________________________________________________
From a PAINT COMPANY: November 20, 2009 http://www.divshare.com/direct/14682129-601.pdf
"I wanted to take a moment to thank you for all your help establishing our ‘on hold’ phone program. With “Custom On-Hold Promotions” by MINOWA VOICE-OVERS, everything from the planning process to the installation transitioned so smoothly! We are so pleased with the new on hold system and have found it to be a great asset to our company. We are now able to keep our current customers informed of our company events and offer valuable information to our prospective customers which has proven to be a wonderful marketing strategy!!
We really liked having the option to also purchase a quantity discount 'AD'-ON PACKAGE to feature shorter announcements. This enabled us to play shorter 30-SECOND messages on hold in between our longer segments -- and in more than one place -- to promote monthly specials and our newest automotive paint supply product. The 'AD'-ON formatting and placement reassured us that our callers on hold would have a higher chance of hearing this featured information, since it wasn't a message placed within the context of one long continuous audio production. We were impressed with your well thought out and innovative idea of these AD-ON mini-productions and their strategic placement on our on hold system. It was obvious that during our On-Hold Marketing Consultation, your concern was to learn as much as you could about our products and services, as well as to listen carefully to our own vision for on hold messages. As a result, you succeeded in making our custom messages on hold as effective as they possibly could be!
Receiving the Package Offer, that included the latest USB MP3 On Hold Unit, pre-loaded with all the MP3 audio files, made it so easy to just plug in and play. After an easy installation to the MOH port of our phone system, all we had to do was to adjust the volume. We also appreciate that with this unit and it's removable USB Flash Thumb Drive, it's very simple to replace MP3 audio files when they are no longer timely.
Again, I want to commend you for your fine work and the attention you gave to customizing the product to our company needs!
It was a pleasure working with you and we look forward to utilizing your custom message and music on hold services in the future!"
Robert H. Monczewski, President
Till Paint
Woodbury Heights, New Jersey
_______________________________________________________________________________________________________________________________
From a HEARING AID company: June 6, 2009 http://www.divshare.com/direct/14622826-0aa.pdf
"Just a note to say how pleased we are with the new custom message and music on hold system you produced for Delaware Hearing Aids. We have had a number of compliments about the informative messages and relaxing music.
In turn, we have recommended the services of “Custom On-Hold Promotions” by MINOWA VOICE-OVERS to other businesses. Again, thank you for providing us with well written, professional voice-overs for our callers on hold."
Bob Hanrahan, Owner
Delaware Hearing Aids
Wilmington, Delaware
_______________________________________________________________________________________________________________________________
From a FUNERAL HOME: April 22, 2009 http://www.divshare.com/direct/14622827-4cc.pdf
"I wanted to take a moment to thank you for all your help establishing our ‘on hold’ phone program. With “Custom On-Hold Promotions” by MINOWA VOICE-OVERS, everything from the planning process to the installation transitioned so smoothly! We are so pleased with the new on hold system and have found it to be a great asset to our company. We are now able to keep our current customers informed of our company events and offer valuable information to our prospective customers which has proven to be a wonderful marketing strategy!!
We really liked having the option to also purchase a quantity discount 'AD'-ON PACKAGE to feature shorter announcements. This enabled us to play shorter 30-SECOND messages on hold in between our longer segments -- and in more than one place -- to promote monthly specials and our newest automotive paint supply product. The 'AD'-ON formatting and placement reassured us that our callers on hold would have a higher chance of hearing this featured information, since it wasn't a message placed within the context of one long continuous audio production. We were impressed with your well thought out and innovative idea of these AD-ON mini-productions and their strategic placement on our on hold system. It was obvious that during our On-Hold Marketing Consultation, your concern was to learn as much as you could about our products and services, as well as to listen carefully to our own vision for on hold messages. As a result, you succeeded in making our custom messages on hold as effective as they possibly could be!
Receiving the Package Offer, that included the latest USB MP3 On Hold Unit, pre-loaded with all the MP3 audio files, made it so easy to just plug in and play. After an easy installation to the MOH port of our phone system, all we had to do was to adjust the volume. We also appreciate that with this unit and it's removable USB Flash Thumb Drive, it's very simple to replace MP3 audio files when they are no longer timely.
Again, I want to commend you for your fine work and the attention you gave to customizing the product to our company needs!
It was a pleasure working with you and we look forward to utilizing your custom message and music on hold services in the future!"
Robert H. Monczewski, President
Till Paint
Woodbury Heights, New Jersey
_______________________________________________________________________________________________________________________________
From a HEARING AID company: June 6, 2009 http://www.divshare.com/direct/14622826-0aa.pdf
"Just a note to say how pleased we are with the new custom message and music on hold system you produced for Delaware Hearing Aids. We have had a number of compliments about the informative messages and relaxing music.
In turn, we have recommended the services of “Custom On-Hold Promotions” by MINOWA VOICE-OVERS to other businesses. Again, thank you for providing us with well written, professional voice-overs for our callers on hold."
Bob Hanrahan, Owner
Delaware Hearing Aids
Wilmington, Delaware
_______________________________________________________________________________________________________________________________
From a FUNERAL HOME: April 22, 2009 http://www.divshare.com/direct/14622827-4cc.pdf
"It was a pleasure working with you. I cannot say enough good things about how you were able to accommodate our unique business needs for our on-hold messages. The inflection and tone of voice in the messages had to be very specific (professional but not too upbeat) to meet the needs of our funeral home’s callers, and you did an excellent job recording exactly what we were looking for. I was impressed with the initial “Starter Packet” you sent. Although I did not utilize your custom script writing services, I was pleased with your insightful comments and edits on the script I provided to make it read better.
Your attention to detail certainly shines through in your finished product for Custom On-Hold Promotions. You took the script and made insightful music recommendations to accompany the content. I am very pleased with the final product that is playing on hold to our callers to McCrery and Harra Funeral Homes and Crematory. I specifically like how the music selections fit each voice-over perfectly, and how the music transitions smoothly from one segment to the next.
No longer do our customers have to sit and suffer in silence on hold thanks to “Custom On-Hold Promotions” by Minowa Voice-overs."
Todd Harra
McCrery and Harra Funeral Homes and Crematory, Inc.
Wilmington, Delaware
________________________________________________________________________________________________________________________________
Your attention to detail certainly shines through in your finished product for Custom On-Hold Promotions. You took the script and made insightful music recommendations to accompany the content. I am very pleased with the final product that is playing on hold to our callers to McCrery and Harra Funeral Homes and Crematory. I specifically like how the music selections fit each voice-over perfectly, and how the music transitions smoothly from one segment to the next.
No longer do our customers have to sit and suffer in silence on hold thanks to “Custom On-Hold Promotions” by Minowa Voice-overs."
Todd Harra
McCrery and Harra Funeral Homes and Crematory, Inc.
Wilmington, Delaware
________________________________________________________________________________________________________________________________
From a HOT TUB/SPA Retailer: August 15, 2006 http://www.divshare.com/direct/14622804-29f.pdf
"I just have to write to let you know how much we appreciate the job you’ve done for us. As you know, I really don’t like when I get put on hold and can’t tell if I’m still connected to whom I called. In general, we all tend to dislike being put on hold; however, custom messages on hold from Minowa Voice-overs can inform, as well as entertain. You were so meticulous at getting messages and music on hold perfect for us, that you were starting to get on our nerves. We thought, “Hey, it’s just hold messages -- does it really need to be perfect?”
Well, then the results! I had one of my hot tub company reps say, “Put me back on hold, I was just learning about the origins of hob tubs.” Now when we have to ask our clients to please hold for us, we hit the hold button with confidence knowing they are going to hear our custom messages on hold. The fact that we can add new material, or a promotional on hold message, whenever we please, is very appealing to us.
Michelle, you are truly a consummate professional when it comes to messages on hold. You don’t quit until the messages and music on hold are timed to perfection. We will extol the virtues of “Custom On-Hold Promotions” by Minowa Voice-overs to everyone. You certainly exceeded our expectations. THANK YOU!
Don Adams, President
Clearwater Spas, Inc.
New Castle, Delaware
________________________________________________________________________________________________________________________________
From a MUSHROOM supplier: May 4, 2006
“I am writing to express To-Jo Mushroom’s absolute satisfaction with the On Hold Message system you personally created for us.….This personalized commercial immediately drew positive attention to our company. Our customers enjoy hearing about our company and about our current product line. Some have already inquired about some of our products they never knew about. Our experience with you, Michelle, was great and extremely effortless. We look forward to working with you again in the future when we’re ready to update our On-Hold Commercial Information. Thank you once again for all of your help.”
Cynthia C. DeStafney, Office Manager
To-Jo Mushrooms, Inc.
Avondale, Pennsylvania
From a MUSHROOM supplier: May 4, 2006
“I am writing to express To-Jo Mushroom’s absolute satisfaction with the On Hold Message system you personally created for us.….This personalized commercial immediately drew positive attention to our company. Our customers enjoy hearing about our company and about our current product line. Some have already inquired about some of our products they never knew about. Our experience with you, Michelle, was great and extremely effortless. We look forward to working with you again in the future when we’re ready to update our On-Hold Commercial Information. Thank you once again for all of your help.”
Cynthia C. DeStafney, Office Manager
To-Jo Mushrooms, Inc.
Avondale, Pennsylvania
________________________________________________________________________________________________________________________________
From a BOLTING EQUIPMENT supplier: August 10, 2005 http://www.divshare.com/direct/14622811-28e.pdf
"Our new custom messages and music on hold sound amazing!! Thank you. It was such a pleasure working on this project with you. Determining how to relay who Maxpro is and the variety of products and services we offer in 30 second spurts seemed a daunting task. Your guidance and suggestions made the process so easy. Plus the music you selected to accompany the messages was perfect.
It’s comforting knowing our customers are learning about our products and services when on hold instead of listening to a local radio station as before. We’ve received many comments about the information they heard and your pleasant and professional voice.
Many thanks to “Custom On-Hold Promotions” by MINOWA VOICE-OVERS for your guidance, knowledge and talent."
Tom Macey
President/Owner
Maxpro Corporation
Horsham, PA
________________________________________________________________________________________________________________________________
From a CARRIBEAN VACATION resort: (on Turks & Caicos Island) May 27, 2004 http://www.divshare.com/direct/14622817-249.pdf
"Through the recommendation of our phone salesman, we were put in touch with Michelle Rowe from Minowa Voice-overs. After weeks of researching companies who could record messages on-hold for our busy hotel reservation center, we were happy to find someone local, affordable, and who knew exactly what we needed.
After about 2 weeks and closely working with Michelle, we had the unit in our office & ready to go. I was very happy with the quality of the sound, the professionalism of Michelle’s voice & how by just filling out a few sheets of information on our company and reviewing our brochures, she was able to put together the perfect “on hold” system to suit us. Michelle is very detailed, efficient & has a great voice.
Most importantly, would be the fact that we had a very specific type of music we needed. As two Caribbean resorts, we definitely needed an island feel -- not loud, but soothing & relaxing. I had requested “Reggae” music as part of island music, and Michelle was determined to find it! After just a few days, she had several tracks for me to hear. They were perfect!
Thanks, Michelle & I look forward to working with you on all of our future voice-over needs."
Lorrie Hicken, US Reservations Manager
US Reservation Center
Ocean Club Resorts
Newark, Delaware
Ocean Club Resorts
Turks & Caicos Islands
________________________________________________________________________________________________________________________________
From a PLASTIC & COSMETIC SURGERY Practice: November 15, 2002 http://www.divshare.com/direct/14622805-6a2.pdf
From a BOLTING EQUIPMENT supplier: August 10, 2005 http://www.divshare.com/direct/14622811-28e.pdf
"Our new custom messages and music on hold sound amazing!! Thank you. It was such a pleasure working on this project with you. Determining how to relay who Maxpro is and the variety of products and services we offer in 30 second spurts seemed a daunting task. Your guidance and suggestions made the process so easy. Plus the music you selected to accompany the messages was perfect.
It’s comforting knowing our customers are learning about our products and services when on hold instead of listening to a local radio station as before. We’ve received many comments about the information they heard and your pleasant and professional voice.
Many thanks to “Custom On-Hold Promotions” by MINOWA VOICE-OVERS for your guidance, knowledge and talent."
Tom Macey
President/Owner
Maxpro Corporation
Horsham, PA
________________________________________________________________________________________________________________________________
From a CARRIBEAN VACATION resort: (on Turks & Caicos Island) May 27, 2004 http://www.divshare.com/direct/14622817-249.pdf
"Through the recommendation of our phone salesman, we were put in touch with Michelle Rowe from Minowa Voice-overs. After weeks of researching companies who could record messages on-hold for our busy hotel reservation center, we were happy to find someone local, affordable, and who knew exactly what we needed.
After about 2 weeks and closely working with Michelle, we had the unit in our office & ready to go. I was very happy with the quality of the sound, the professionalism of Michelle’s voice & how by just filling out a few sheets of information on our company and reviewing our brochures, she was able to put together the perfect “on hold” system to suit us. Michelle is very detailed, efficient & has a great voice.
Most importantly, would be the fact that we had a very specific type of music we needed. As two Caribbean resorts, we definitely needed an island feel -- not loud, but soothing & relaxing. I had requested “Reggae” music as part of island music, and Michelle was determined to find it! After just a few days, she had several tracks for me to hear. They were perfect!
Thanks, Michelle & I look forward to working with you on all of our future voice-over needs."
Lorrie Hicken, US Reservations Manager
US Reservation Center
Ocean Club Resorts
Newark, Delaware
Ocean Club Resorts
Turks & Caicos Islands
________________________________________________________________________________________________________________________________
From a PLASTIC & COSMETIC SURGERY Practice: November 15, 2002 http://www.divshare.com/direct/14622805-6a2.pdf
"My experience with “Custom On-Hold Promotions” by MINOWA VOICE-OVERS has been excellent. There is no comparison to what you would get with a large company. Michelle’s enthusiasm for her job was quite evident. She took all the time necessary to research requested topics to promote on my on hold messages.
The end result was eight minutes of a professional, soothing voice with interesting music background for my patients to listen to while on-hold. In short, “Custom On-Hold Promotions” by MINOWA VOICE-OVERS can’t be beat!"
The end result was eight minutes of a professional, soothing voice with interesting music background for my patients to listen to while on-hold. In short, “Custom On-Hold Promotions” by MINOWA VOICE-OVERS can’t be beat!"
Dr. J. Joseph Danyo
Danyo Plastic Surgery
Greenville, Delaware
________________________________________________________________________________________________________________________________
From a CONSTRUCTION & BUILDING Contractor: March 26, 2002 http://www.divshare.com/direct/14622807-b2a.pdf
"We just wanted to thank you for the wonderful job you did with our on hold messages. You made the entire process, from the early stages of discovering what our company is all about and the script writing, to the finished product, as simple and pain free as we could have expected. You knew the right questions to ask in order to obtain the information needed to write the script describing our company's products and services, just as if you had worked here for years.
Your suggestions of accompanying music were right on the mark and your voice-over performance is exceptional. While on hold, clients can listen to your smooth, professional voice interspersed with jazzy, easy listening music.
The end result speaks for itself. We couldn't have asked for a more professional job. Thank you again."
Liz Jones, Office Manager
Mervin L. Blades & Son, Inc.
Pocomoke City, Maryland
__________________________________________________________________________________________________________________________
From an ENERGY Company: (On-site recording for Main Greetings, Auto Attandant and Voice-mail Greetings) March 15, 2002
"I wanted to take a few moments to again thank you for your help in establishing our voice prompt system. They system has been well received by our customers and allows more accurate “after-hours” customer service information to be provided to our customers at a lower cost than we were able to obtain through our traditional telephone answering service.
The six pages of voice-over work you recorded here for our two locations was just the right tone - natural and pleasing to the ear. Aside from being an excellent voice-over artist, you went beyond what I expected. I appreciated your review of our lengthy scripts and input by offering your knowledge of “writing for the ear”. Your consideration of my callers and their needs showed me a serious commitment as a voice-over artist who really sees the “big picture”.
Terrance McBride
Burns & McBride Energy
Wilmington, Delaware
________________________________________________________________________________________________________________________________
From an OPTOMETRIST practice: March 5, 2002
“I can’t tell you how happy I am with my “on hold” system. Patients are constantly commenting on how professional we are at letting them know all the services we suddenly provide. The shame is that we have always provided these services - we just never had the proper tool to inform them, until now!
The quality and content of the messages on hold seem to keep my patients’ interest. I even had one patient ask me to put him back on hold! He said you were just getting to the good part. I appreciated the guidance you provided on copywriting and background music. Your instincts seem to be right on the mark.
Feel free to have any potential clients call us and ask to be put ‘on hold’. “
George E. Ozer, O.D.
Ozer Family Vision Care
Boothwyn, PA
________________________________________________________________________________________________________________________________
Danyo Plastic Surgery
Greenville, Delaware
________________________________________________________________________________________________________________________________
From a CONSTRUCTION & BUILDING Contractor: March 26, 2002 http://www.divshare.com/direct/14622807-b2a.pdf
"We just wanted to thank you for the wonderful job you did with our on hold messages. You made the entire process, from the early stages of discovering what our company is all about and the script writing, to the finished product, as simple and pain free as we could have expected. You knew the right questions to ask in order to obtain the information needed to write the script describing our company's products and services, just as if you had worked here for years.
Your suggestions of accompanying music were right on the mark and your voice-over performance is exceptional. While on hold, clients can listen to your smooth, professional voice interspersed with jazzy, easy listening music.
The end result speaks for itself. We couldn't have asked for a more professional job. Thank you again."
Liz Jones, Office Manager
Mervin L. Blades & Son, Inc.
Pocomoke City, Maryland
__________________________________________________________________________________________________________________________
From an ENERGY Company: (On-site recording for Main Greetings, Auto Attandant and Voice-mail Greetings) March 15, 2002
"I wanted to take a few moments to again thank you for your help in establishing our voice prompt system. They system has been well received by our customers and allows more accurate “after-hours” customer service information to be provided to our customers at a lower cost than we were able to obtain through our traditional telephone answering service.
The six pages of voice-over work you recorded here for our two locations was just the right tone - natural and pleasing to the ear. Aside from being an excellent voice-over artist, you went beyond what I expected. I appreciated your review of our lengthy scripts and input by offering your knowledge of “writing for the ear”. Your consideration of my callers and their needs showed me a serious commitment as a voice-over artist who really sees the “big picture”.
Terrance McBride
Burns & McBride Energy
Wilmington, Delaware
________________________________________________________________________________________________________________________________
From an OPTOMETRIST practice: March 5, 2002
“I can’t tell you how happy I am with my “on hold” system. Patients are constantly commenting on how professional we are at letting them know all the services we suddenly provide. The shame is that we have always provided these services - we just never had the proper tool to inform them, until now!
The quality and content of the messages on hold seem to keep my patients’ interest. I even had one patient ask me to put him back on hold! He said you were just getting to the good part. I appreciated the guidance you provided on copywriting and background music. Your instincts seem to be right on the mark.
Feel free to have any potential clients call us and ask to be put ‘on hold’. “
George E. Ozer, O.D.
Ozer Family Vision Care
Boothwyn, PA
________________________________________________________________________________________________________________________________
For a General Inquiry, to Place a Pre-Order, or to Request a Quote
for "Custom On-Hold Promotions" by MINOWA VOICE-OVERS,
please visit the CONTACT PAGE.
Or, call to speak directly with Michelle Rowe at 1.302.478.8764.
Office hours: M-F, 9-5 p.m., EST, USA
for "Custom On-Hold Promotions" by MINOWA VOICE-OVERS,
please visit the CONTACT PAGE.
Or, call to speak directly with Michelle Rowe at 1.302.478.8764.
Office hours: M-F, 9-5 p.m., EST, USA